At Beresford Residential, we’re committed to respecting and protecting your privacy.
firstname.lastname@example.org or write to us at:
91 Acre Lane
Beresford Residential is a trading name of Beresford Residential Ltd. whose registered number is 7052432 and registered office is Beresford Residential, 91 Acre Lane, Brixton, SW2 5TU.
We obtain personal information about you that you provide to us through our website, emails, phone conversations, documents you provide to us or when you visit one of our branches, for example when you:
We also obtain personal information relating to you using automated technical means when you visit our website.
The information we collect from you might include (but is not limited to) your name, address, email address, phone number, date of birth, financial details, and any other information you choose to provide to us.
The information we collect through our website using automated technical means includes: the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, identification number, online identifier and location data. We also collect information about your website visit including which website pages are accessed, page response times and length of visits to pages.
We will not hold your information for any longer than is necessary and as a maximum no longer than 7 years after you have terminated as a client of our firm unless there is a lawful basis for retention. We are required by law to keep financial data for a period of 7 years.
Should your data be inaccurate we will rectify this without delay.
Should you wish us to delete your data at any point, please send us a written request stating you name, contact details and the capacity in which you dealt with us. This will be actioned within 28 days of your request unless there is a lawful basis for us to retain the information in which case you will be advised accordingly.
You can send you written request to us by email or by post to the addresses provided in section ‘1. Your Privacy’.
We offer property services including but not limited to sales, lettings and property management. To provide such services, we may need to collect personal details such as: name, address, address history, contact details, bank details, bank statements, photographic ID, employment history, proof of ownership, invoices & statements, HMRC details, guarantor information, company details (contractors & suppliers). Withholding of the required data may result in an insufficient service being provided.
We may use the information that you directly provide to us in the following ways:
We may use the information that we automatically collect using technical means through our website to:
We will not sell or rent your information to third parties. The data we hold about you is strictly for our business use only.
We may pass your information to third party service providers, including but not limited to: business partners, suppliers and sub-contractors working on our behalf for the purposes of completing tasks and providing services to you.
When we use third party service providers, we disclose only the personal information that is necessary to deliver the service of any contract we enter into with them and we require them to keep your information secure and otherwise use your information in accordance with applicable data protection law.
In addition to the specific disclosures set out in this section, we may disclose your personal information where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person, or for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative out-of-court procedure.
In this section we have summarised the rights that you have under data protection law. Some of the rights are complex, applying only in certain circumstances and subject to certain exceptions, and in the interests of keeping this policy concise, not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
You have the right:
To exercise any of these rights please email or write to us at the addresses provided in section ‘1. Your Privacy’.
If you consider that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint to a supervisory authority responsible for data protection. You may do this in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. More information about lodging a complaint with the Information Commissioner’s Office (the relevant UK supervisory authority) can be found at https://ico.org.uk/make-a-complaint.
We take appropriate technical and organisational precautions to secure your personal information and prevent its loss, misuse or alteration. All information you provide to us is stored on our secure servers. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
The transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and for this reason we cannot guarantee the security of data sent between us over the internet.
Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages you have been or viewed during a session. This helps us deliver a better, more personalised service to you.
It is possible to switch off cookies by setting your browser preferences. For more information on the Cookies we use, visit our Cookies Policy:
Our website may contain links to other websites run by other organisations. We are not responsible for the privacy practices of those organisations or the content of their websites. You should read the privacy policies of these organisations before providing them with any personal information.
We keep this Policy under regular review. This Policy was last updated on 25th May 2018.
You can obtain further information about data protection laws by visiting the Information Commissioner's Office website at www.ico.org.uk.
"Having dealt with letting agents for my properties for over ten years, I have come to expect the usual pushy sales, add-ons for services and sloppy service, none of which I received from Beresford Residential. They were very straight forward in their pricing structure, committed to providing a professional service, not to selling extra services to landlords. They answered emails, phone calls and all queries promptly, usually within half an hour. They informed me of what was expected from me and when, and fulfilled their duties as agents expertly. My property was let within a couple of days and all stops were pulled to allow the tenants to move in a few days later. Very well done!."
Brixton Estate Agents: 91 Acre Lane, SW2 5TU / 02073267450 / email@example.com
Camberwell Estate Agents: 8 Camberwell Green, SE5 7AF / 02073587979 / firstname.lastname@example.org
West Norwood & Streatham Estate Agents: 471-473 Norwood Road SE27 9DJ / 02086559000 / email@example.com
Registered Office Address: Beresford Residential Limited, The Old Vicarage, Ston Easton, BA3 4DN. Registered Number 7052432 England and Wales. VAT Number 982 6174 88