The Property Ombudsman provides a free, fair and independent service for dealing with unresolved disputes involving sales and letting agents who have joined the TPO and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK. Our membership to TPO further demonstrates our commitment to providing a first class, honest and fair service to all of our customers.
Beresford Residential have signed a declaration to maintain public access to open and independent customer feedback. Membership to the Transparent Agents Scheme means that we direct members of the public to our profile, allowing them to leave honest feedback of the service that they have received from us.
"I have been a private landlord for 15 years and always let and managed the property myself. 5 years ago we moved away from London so that letting the property became quite difficult with expensive trips to and from London for viewings etc. I had used Gumtree with decreasing success. I received an email from Misty Dowson regarding a lettings promotion Beresford ResidentialÂ were running. The flat went on the market at the beginning of December last year. BeresfordÂ ResidentialÂ were instructed at the end of February as the flat had been vacant for 3 months and they had found tenants by the second week of March. BeresfordResidentialÂ achieved a rental increaseÂ of 17.5% andÂ I was absolutely thrilled and extremely impressed by Misty's professional, efficient and expedient service. Once the let had been agreed, Karl Reynolds took over where Misty had left off. The join was seamless and Karl, like Misty, showed the same excellent level of service. In fact, he went beyond his remit dealing with a management issue that was not covered under the agreement that I had with them taking the standard of service to a whole new level. I would not hesitate to recommend BeresfordÂ ResidentialÂ 100% to any landlords looking to take the hassle out of letting and despite 15 years of promising never to pay an agent to let my property, feel pretty confident that when the time comes to relet the flat I will be instructing them again. 5/5 Stars"
Brixton Estate Agents: 91 Acre Lane, SW2 5TU / 02073267450 / email@example.com
Camberwell Estate Agents: 8 Camberwell Green, SE5 7AF / 02073587979 / firstname.lastname@example.org
West Norwood & Streatham Estate Agents: 471-473 Norwood Road SE27 9DJ / 02086559000 / email@example.com
Registered Office Address: Beresford Residential Limited, The Old Vicarage, Ston Easton, BA3 4DN. Registered Number 7052432 England and Wales. VAT Number 982 6174 88
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