The Property Ombudsman for Sales and Lettings
The Property Ombudsman provides a free, fair and independent service for dealing with unresolved disputes involving sales and letting agents who have joined the TPO and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK. Our membership to TPO further demonstrates our commitment to providing a first class, honest and fair service to all of our customers.
Beresford Residential Limited are covered by the NFOPP Client Money Protection Scheme.
Beresford Residential have signed a declaration to maintain public access to open and independent customer feedback. Membership to the Transparent Agents Scheme means that we direct members of the public to our profile, allowing them to leave honest feedback of the service that they have received from us.
"In finding a property to rent with Beresford Residential, the lettings agent that helped us was Pete Ranki, and the property manager that dealt with us in the later proceedings was Joe Casey. Firstly, Pete was attentive, displayed consideration for our needs and was on point in both informing us as soon as possible when this property became available and helping us after. He went further to advise us on trying to secure it against other prospective tenants, and was patient and helpful at every stage with our numerous questions and worries! In our opinion Pete's performance was outstanding. Following that, we then dealt with Joe. Likewise, Joe showed a great level of professionalism and always kept a cool head even during our stresses during the process! He remained calm, positive and reasonable and was a pleasure to deal with, and was just as likable in person as he was in emails. We were very pleased with Joe and would be happy to deal with him again. Great staff!"
Brixton Estate Agents: 91 Acre Lane, SW2 5TU / 02073267450 / firstname.lastname@example.org
Camberwell Estate Agents: 8 Camberwell Green, SE5 7AF / 02073587979 / email@example.com
West Norwood & Streatham Estate Agents: 471-473 Norwood Road SE27 9DJ / 02086559000 / firstname.lastname@example.org
Registered Office Address: Beresford Residential Limited, The Old Vicarage, Ston Easton, BA3 4DN. Registered Number 7052432 England and Wales. VAT Number 982 6174 88
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