Choosing a letting agent to work with can be a daunting task, with dozens to choose from and a range of services and fee structures to decipher. At Beresford Residential we guarantee you a first-class service and the best possible results. We do this with the goal of building long-term relationships with our landlords and furthering our reputation as the local area’s leading independent letting agent.
So, what is it that we do to ensure that you get great service and the best possible results?
A first-class property marketing strategy is the most important aspect of any property sale, so when selecting an agent you should be sure to appoint one that takes a comprehensive approach to their marketing.
We will take a range of photos at your property and the best images will be enhanced before the property listing goes live on the web. We take shots of every room and in addition to the standard wide-angled shots we look to include shots which capture appealing design and architectural features.
We ensure that your property receives maximum exposure by featuring it on all of the major online property portals such as Rightmove, Primelocation and Zoopla.
We actively request feedback from every client that we deal with. Each of our branches have won allAgents awards and we consistently receive 5 star customer reviews for all four of our South London offices. We are also ranked in the top 5% of estate agents across the whole of the UK based on customer review scores (independent reviews from allagents.co.uk).
Our branch network gives us a unique insight into the property market across the boroughs of Lambeth, Wandsworth, Southwark, Merton and Croydon. In these areas our branch managers and senior staff have expert knowledge of local property prices gained through years of living and working close by. This expertise enables us to provide accurate property valuations and offer property investment advice to landlords and investors.
We have chosen to sign up with the industry’s leading professional bodies so that our clients can rest assured that they are dealing with an accountable and professional agent.
We are full members of ARLA, the NAEA and The Property Ombudsman for Sales and Lettings. We are also members of the SafeAgent scheme, which means that all our landlords and tenants can be certain that any money held by us is kept in a dedicated and insured Client Account. Lastly, we are members of the London Rental Standard, an initiative launched by the Mayor of London to raise standards of the private rental sector in London.
Our interactive and high-ranking website drives buyers and tenants to property that we are marketing and our email marketing ensures that they receive prompt email alerts when we list a new property that matches their requirements.
We use social media to interact with buyers and tenants to ensure that we can reach those who have chosen not to register with one of our branches.
We have also invested in software that enables our clients to sign documentation online which helps to speed up the rental process for landlord and tenants.
At Beresford Residential, we believe that it is our people that make us great at what we do, and we only recruit the best local staff in the industry. The first time that you contact us you will be directed to a Branch Manager who will discuss your requirements and carry out a valuation of your property. The same manager will then oversee the entire process and they will be available to you throughout. If you are letting your property, we also appoint a Property Manager that is based in your local branch that will personally manage your property and be responsible for dealing with the administrative tasks.
We ensure that all our managers hold relevant NFOPP qualifications and all of our consultants either hold the same qualifications or are working towards them. We believe that this sets us apart from our competition and enables us to offer you expert advice and a first-class service. We also ensure that all our staff receive regular and on-going training, so we can keep up-to-date with any changes in legislation and so that we can continue to improve the customer experience that we deliver.
We work longer hours than most of our competition to ensure that there is always someone on hand to show buyers or tenants around your property whether it be before work, after work, or at weekends. Our prominent offices are open six days a week and we conduct viewings up until 8pm during weekdays and all day on Saturdays. We also employ more staff than most of our competitors, so there will always be someone on hand to assist you during the process.
As a local independent business we feel that it is important for us to give back to the local community that we serve which is why we have made a long-term commitment to supporting as many local schools and charities as we can. Over the past five years we are delighted to have been able to donate thousands of pounds to great causes including Jubilee Primary School in Tulse Hill, Furzedown Annual Charity Events, and to YoungMinds, a charity committed to improving the emotional wellbeing and mental health of children and young people.
If you think you could benefit from any of these services we would be happy to hear from you. Our Brixton Estate Agency office primarily serves the SW2, SW9, SW4 and SW11 postcode areas, our Streatham Estate Agency office deals with property in SW16, SW17, CR4 and CR7, our Camberwell Estate Agency office handles property in SE5, SE24, SE15, SE17 and SE21, and our West Norwood Estate Agency office serves SE27, SE26, SE20, and SE19. Click here for full contact details of your local branch.
"In finding a property to rent with Beresford Residential, the lettings agent that helped us was Pete Ranki, and the property manager that dealt with us in the later proceedings was Joe Casey. Firstly, Pete was attentive, displayed consideration for our needs and was on point in both informing us as soon as possible when this property became available and helping us after. He went further to advise us on trying to secure it against other prospective tenants, and was patient and helpful at every stage with our numerous questions and worries! In our opinion Pete's performance was outstanding. Following that, we then dealt with Joe. Likewise, Joe showed a great level of professionalism and always kept a cool head even during our stresses during the process! He remained calm, positive and reasonable and was a pleasure to deal with, and was just as likable in person as he was in emails. We were very pleased with Joe and would be happy to deal with him again. Great staff!"
Brixton Estate Agents: 91 Acre Lane, SW2 5TU / 02073267450 / email@example.com
Streatham Estate Agents: 73 Mitcham Lane, SW16 6LY / 02086967900 / firstname.lastname@example.org
Camberwell Estate Agents: 8 Camberwell Green, SE5 7AF / 02073587979 / email@example.com
West Norwood Estate Agents: 471-473 Norwood Road SE27 9DJ / 02086559000 / firstname.lastname@example.org
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