What Our Clients Say About Us...
“Excellent service - could'nt be better. Delivered every time they said they would and got back every time. I was never left guessing what was happening, always got feedback and they were realistic about everything. I would recommend Beresford Residential to anyone wanting to let their property. Both Craig and Lucy are true professionals. Definitely got a 5 star service from them." 
From a Landlord in January 2012
“Very impressed. Craig and Lucy have been great - definitely feel I made the right choice going with Beresford Residential rather than one of the corporate and less personal agencies." 
From a Landlord in January 2012
“Great Work!! Further to my previous review, I have used the services of Beresford Residential again to let my flat. As expected, the service from Craig and Lucy was brilliant. My flat was let in record time, approx 6 hours after receiving my instruction and I am extremely pleased with the service. THANKS AGAIN! Warren."
From a Landlord in December 2011
“Everyone at Beresford Residential was professional and very helpful. There were no problems with the process and from the perspective of someone new to letting properties I needed a fair amount of support in knowing what to do. An efficient personal and not too bureaucratic service, which is rare. Many thanks."
From a Landlord in November 2011
“5 star service. I will definitely be using them again in the future and would recommend them to everyone. Thanks again."
From a Landlord in November 2011
“Great service, very prompt at replying to emails, rented the flat quickly and wouldnt hesitate to use again."
From a Landlord in November 2011
“Superb service from start to finish from every member of staff resulting in sealed bids achieving an unbelievably high number of offers resulting with an incredibly high rent with lovely tenants (so far!!). I would thoroughly recommend Beresford Residential and would not hesitate to use them again."
From a Landlord in November 2011
“Beresford Residential have been very helpful as a full managing agent for the letting of our property. As we are temporarily living abroad, we have had to rely on them to be on call for all issues and they have delt with anything that has come up professionally and proficiently. We are thankful that in our unusual circumstances we have found and agency that communicates so effectively with both ourselves and the tenants."
From a Landlord in October 2011
“Top service! Friendly, professional & incredibly efficient. Highly recommended."
From a Vendor in October 2011
“Beresford Residential were very helpful at every stage of the process. They acted professionally, efficiently and followed our instructions. They offered competitive rates with a professional and friendly service. You really knew where you stood with them and they acted with integrity, which is reassuring in a sector littered with unreliable cowboys. I will definitely use them again!"
From a Landlord in September 2011
“Tenants found quickly and very prompt communication from the office at all times. A friendly, intimate and tailored service. A nice change relative to the hard sell. Thanks again."
From a Landlord in September 2011
“Tenants found quickly and very prompt communication from the office at all times. A friendly, intimate and tailored service. A nice change relative to the hard sell. Thanks again."
From a Vendor in September 2011
“I used Beresford Residential to sell my 1 bedroom flat in Brixton and I have to say that I was 100% satisfy with their service. Good communication and presentation of my flat on the market. Polite, honest and reliable."
From a Vendor in September 2011
“Craig was extremely helpful and friendly from the start to the end of the process despite a few hiccups (caused by our buyer) along the way. I would definitely recommend using Beresford Residential to anyone looking to buy, sell or let their home."
From a Vendor in August 2011
“I would have no hesitation in recommending Beresford Residential. They were professional, efficient and knowledgeable and made the process of renting my flat completely painless. Lucy and Craig were a pleasure to deal with and I shall certainly be using them again."
From a Landlord in August 2011
“3Ps: Polite, Prompt and Professional. As I live in Japan I have never met Craig and Lucy in person, but am very pleased to find such an exceptionally professional agency on the web! They made the daunting task of remotely arranging and letting a recently acquired flat absolutely trouble-free. They are very conscientious and honest, treating me like a friend/ loyal customer of many years. What a wonderful experience!"
From a Landlord in August 2011
“Exceptional knowledge, professionalism, very approachable and a fast service. I decided to use Beresford to rent my flat in Camberwell. Five hours after giving them the key and seven viewings later the flat was taken. Craig and Lucy were wonderful to work with. I would definately use them again."
From a Landlord in August 2011
“Craig has been an absolute pleasure to work with he was always very professional and approachable. I would call or email Craig on a daily basis with regards to the process of letting my flat or for status updates and he always had time to answer my questions or respond to my emails promptly. I think Craig and Beresford Res. on the whole are leaps ahead of other agencies as they are able to offer a more personal service which I greatly appreciated. Hopefully my tenants will want to renew but if they choose not to I will definitely be knocking on Beresford's door in 10 months! "
From a Landlord in July 2011
“Great, friendly, professional service. This is the second time I have let my flat through Beresford Residential and it was painless and efficiently let both times on the day I required it to be. Craig and Lucy are a pleasure to deal with. Thanks guys."
From a Landlord in July 2011
“We signed up with every agency we could to find our house but the service we got from Beresford Residential stood out by a mile. Within a week of signing we found exactly what we were looking for. Adam and Craig were particularly helpful in securing the house and were very honest and realistic when it came to negotiating the rent - something that we found lacking in other agencies. I would recommend them to any renters - particularly those who are new to the area and need a bit of guidance."
From a Tenant in July 2011
“Fantastic service and flawless paperwork. Would definitely use again."
From a Landlord in June 2011
“Excellent friendly service - I was going to let my flat privately but was bombarded by calls from agents, some of whom were quite aggressive or made very ambitious claims for the rent they could achieve. Beresford were calm and polite and gave me a realistic estimate. They took the work off my shoulders, found me good tenants at the rent they estimated (in fact slightly better) within just over a week and were calm friendly and efficient throughout. I'm really glad I used them and would recommend them." 
From a Landlord in June 2011
“We are renting our house from Beresford Residential. Smooth, quick, efficient agency with a friendly and flexible crew. We were in our dream house within a week from the first viewing! I would recommend them to anyone and definitely use them again."
From a Tenant in June 2011
“We advertised our flat on gumtree intending to let it ourselves and when Beresford Residential called we were so pleased to have someone to take the weight off our minds, they organised everything from the viewings to the key handover and kept us up to date the whole way, we are so grateful for their help and would definitely recommend them to others and use them again"
From a Landlord in June 2011
“A very professional service was provided. The staff are experienced and very knowledgeable about the letting market for the area and provided a high level of service which was above and beyond the requirements. The turn around time was well within the acceptable limits and I will definitely be calling on there service again for future rentals."
From a Landlord in May 2011
“I am very Impressed with the service Beresford Residential Estate Agents have provided for me. I have used a number of estate agents in the past and have found Beresford the best by far. I was not charged a large Fee for them finding me a tenant and a renewal Fee which other estate agents have tried to do. My Property was rented out within two weeks and very happy with Craig's and his staff's effort finding me a tenant and would most definitely recommend to others."
From a Landlord in May 2011
“I put an advert specifically stating NO AGENTS because I knew I would get a lot of calls with the same stories being they have ten people waiting. But with Beresford I was sent a polite text with no phone call and found this really professional. I then called Craig and he came over and viewed the property within 24 hours and then rented it out to a great professional tenant within a week. Nothing was too much for them and I am not the easiest of people to deal with so a big thank you to Craig, Lucy and the team. I would definately use you again and recommend you to anyone I know who cant stand dealing with agents because u r agents with a difference and it was a pleasure all the way!!"
From a Landlord in April 2011
“We have rented our flat out for a few years now and have always been disappointed with the agents we have chosen, so much so that we ended up doing it all ourselves through Gumtree. This time was completely different with Beresford Residential, they found tenants very quickly, and have provided a top class service ever since, I would highly recommend them to anyone"
From a Landlord in April 2011
“I have been renting out my property for 5 years and this is my far the best experience I have had with an estate agent. I would not hesitate to recommend them and would use them again. I did not feel like i was getting the usual estate agent chat that they all roll out, if they said they would do something it would be done. An all round excellent experience."
From a Landlord in April 2011
“I chose Beresford to market my flat out of three other agents. Largely because I found Craig the easiest to get on with. He was honest and flexible about the service I wanted. Some of the other agents I spoke to were a little aggressive or wanted me to jump through hoops which Beresford did not. They have found me two tenants whom I think are great."
From a Landlord in April 2011
“Having had dealings with numerous estate agents, I was very pleasantly surprised with Beresford's help and support throughout the whole tenancy agreement. Any questions I had (of which there were many) they would respond straight away and always seemed happy to do so. They go the extra mile and know the true meaning of customer service."
From a Tenant in April 2011
“I used Beresford Residential to rent out my flat in Brixton and they provided a very good service. It was professional, friendly and efficient. I had a number of offers within two or three days of the flat going on the market. Their location, in the heart of Acre Lane, was also a benefit."
From a Landlord in April 2011
“Excellent Service. The flat was let within a couple of days and at the asking price. They offered me a hassle free service, they arraged the gas test, energy efficeint certificate, and a deposit scheme too. I have dealt with several estate agencies as a Landlond for many years but never had a more pleasent and professional people to deal with. I will recomend them and certainly use them for my other properties."
From a Landlord in March 2011
“Thanks to Craig and Lucy of Beresford Residential for finding tenants within a week of instructing them. They are professional, helpful and courteous in their dealings. Would have no hesitation in recommending them to other landlords."
From a Landlord in March 2011
“I've just had a very positive experience with Beresfords - They let my property promptly, which was impressive, but perhaps more impressive was the professional way they engaged with me. They communicated with me extremely well and were entirely reliable, trustworthy, proactive (to the point of coming to meet me at the property, when I was pushed for time the day before the tenancy began to collect keys for the tenants) and efficient. Craig and Lucy, Beresfords' co-directors, were both very pleasant to deal with and it was good to have experienced hands on board. I would not hesitate to recommend them."
From a Landlord in February 2011
“Very Helpful - We bought through Beresfords and were pleasantly surprised by how helpful they were from start to finish. We were first time buyers and were new to the whole process, but we were helped throughout by their very friendly and knowledgeable team. We were so happy to move into our new home in time to put up Christmas decorations!"
From a Buyer in December 2010
“Thank You! - I would like to extend my sincere thanks to the team at Beresford Residential for their help in selling my flat in Clapham. After a few weeks of marketing they got us a really good offer on our flat and we were delighted to complete the sale just before Christmas. We would them to be professional and attentive throughout the process and highly recommend their services."
From a Vendor in December 2010
“Very Impressed - I was very impressed by Beresford Residential. Easy to deal with, gave them my keys and they had a good tenant lined up within 48hours, with minimum fuss. They were also true to their word regarding their promotion which was very good to see. Highly recommended."
From a Landlord in November 2010
“Great Professional Service - the best! Great professional service that exceeded my expectations. The images they took of my flat were great and really did the property justice. They were honest and realistic with the valuation. I rented my property within a day. They have restored my faith in estate agents. I would have no hesitation to recommend them to my friends and would certainly use them again."
From a Landlord in October 2010
“Outstanding - Great team - really friendly and helpful. They let my property on the same day I gave them the keys!!"
From a Landlord in October 2010
“Helpful, professional and by far the best! I can't fault Beresford's service, they are terrific. As new tenants, we were helped to find a great new place - and the whole process has been professional and stress-free"
From a Tenant in October 2010
“What all Estate Agents should be like - Their service was very efficient, professional, and Craig and Lucy were always friendly. Really liked the fact they were not pushy like other agencies. They were also honest and accurate in their valuation of the rent - after i requested them to put my flat on the market for more than they suggested I had few bites from viewings, so dropped the price to what they had recommended and the flat was then rented within 2 days. Lastly, i thought their photos of the flat were top-quality - if you are selling or renting your property it makes a huge difference when you see the photos online or in their window"
From a Landlord in September 2010
“Great service! I used Beresford Residential for the first time to let my property and in under a week they had found first class tenents. Craig and Lucy have both been extremely professional, quick and friendly to deal with - not at all like other agencies! I would definitely recommend their services"
From a Landlord in September 2010
“I was very, very impressed with Berseford Residential and the way they handled the rental of my property in Oval. Their staff and friendly, helpful and professional. They know the market well, and what both tenants and landlords are looking for. They showed a number of people round quickly, and secured me a rental. I will go back to them in the future. Top stuff. Many thanks"
From a Landlord in September 2010
“I would like to extend my sincere thanks to Lucy and Craig for their extremely professional service in securing a rental on my Clapham flat! Your work was excellent and I would absolutely recommend and endorse Beresford Residential, I wish you every success in the future."
From a Landlord in August 2010
“Very professional service, flat was rented out very quickly. Lucy and Craig have always been readily available on the phone, and seemed to know who we were when we phoned! They are helpful, professional and honest and would definately use them again. Hope they stay this good and don't end up like the other estate agents we have dealt with."
From a Landlord in August 2010
“My flat was let within one week of appointing Beresford Residential and they made the whole process super easy, keeping me updated with daily phone calls so I knew exactly what was going on at all times. I dealt with a large number of agents in the run up to letting my flat and Beresford stood out from the bunch for being straight up, friendly, non aggressive and realistic... Thank you for taking the pressure off at a difficult time!"
From a Landlord in July 2010
“We used Beresford Residential to rent our flat, which they did incredibly fast and efficiently. Within 24hours they had found the perfect tenant, and then proceeded to do all the referencing etc. We would definately use them again, and highly recommend them."
From a Landlord in July 2010
“I recently used Beresford Residential to let my flat and can only commend them on their professionalism and service. True to their word they arranged a number of viewings within hours of instructing my property and secured me an extremely attractive offer from two high quality tenants shortly thereafter, keeping me abreast of developments as they occured. I cannot recommend them highly enough and will definately be seeking them out again should the need arise"
From a Landlord in July 2010
“Your company is definitely one of the better agents about, very proactive with contacting clients and suggesting properties. Will be recommending you to my friends"
From a Tenant in June 2010
“Very impressed with the whole experience. They found quality (so far so good) tenants in less than a week and dealt with all paperwork (references, contract etc...) and financial side in the initial set-up. Would highly reccommend."
From a Landlord in June 2010
“We used Beresford Residential letting agency to let our flat. We found them to be very friendly and efficient. In fact we contacted them on a Friday and by the next day Saturday they had found interested tenants. Prior to letting the flat they delt with the referencing process. We would definitely recommend them”
From a Landlord in June 2010
“We’ve been really pleased with your service – you’ve done what you said you’d do and you’ve been easy and pleasant to deal with, so thanks. The old tenants commented similarly, which I hope helps and indicates you’re doing the right thing!”
From a Landlord in May 2010
“Your consistant updates, professional and responsive service have made you a pleasure to work with; you have always dealt with all our enquiries efficiently and quickly and for that we have been very grateful. We would definitely recommend you to prospective sellers.”
From a Vendor in May 2010
Beresford Residential “were 100% professional, gave us really useful feedback from all viewings and referenced a good new tenant for us. They made the whole process very simple and answered all our questions quickly and thoroughly. We would highly recommend them”
From a Landlord in May 2010
“Wow what a refreshing change… friendly… professional… when the time comes I will definitely come back.”
From a Landlord in March 2010
“Kind, polite and professional... I highly recommend them."
From a Tenant in March 2010
“Professional and responsive service… Very straightforward and quick! All enquiries dealt with quickly and efficiently. I would definitely recommend them."
From a Landlord in March 2010
“I was very happy with the service provided by Beresford Residential Letting Agency. They found professional tenants very quickly and handled the referencing process equally efficiently.”
From a Landlord in March 2010
“Professional, friendly and a real breath of fresh air.”
From a Landlord in Feb 2010
As part of our commitment to providing a five-star service, we ask all of our clients to leave honest feedback via Google Reviews. Please click on the Google logo to see what people have thought of our service.
We are also have a number of reviews from recent clients on allAgents.co.uk:
