Brixton Estate Agents | Beresford Residential

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10 Reasons to Choose Us!

1) Fully Industry Regulated

Unlike many of our competitors, we have chosen to be answerable to the industry’s professional bodies as we want our clients to know that they are dealing with a professional and respectable agent. We are full members of ARLA, the NAEA and The Property Ombudsman for Sales and Lettings and we believe that this gives our clients extra protection and peace of mind knowing your property is being handled by experienced experts.

Of the five Brixton based estate agents dealing in residential sales, just two are members of both the NAEA and The Property Ombudsman, and Beresford Residential are proud to be one of these two agents.

Of the 9 letting agents listed on Rightmove across SW2 and SW9, Beresford Residential are the only agent that is a member of both ARLA and The Property Ombudsman for Lettings.

2) Our Commitment to Five-Star Customer Service

We actively request feedback from every single client that we deal with. The reviews are all posted online (using Google Reviews or allAgents.co.uk), so new clients can find out what our existing clients have to say about us.

3) Wide Marketing Exposure

We will ensure that your property receives maximum exposure by featuring it on all of the major online property portals such as Rightmove, Primelocation and FindaProperty. Many of our competitors cut back in this area but we recognise that it is the key to maximising enquiries for your property and increasing the chances of finding a buyer or tenant quickly.

4) Innovative and Creative Marketing

We are a 21st Century estate agency and strive to keep ourselves at the cutting edge of technological developments. Further to the traditional marketing through the major online property portals, we also communicate directly with buyers and tenants using social media such as Twitter, Facebook, Google Buzz and MySpace.

5) Experienced and Qualified Staff

Although Estate Agents do not have to be qualified to work in the industry, we recognise that the job involves a lot more than just opening front doors. We ensure that all of our managers hold relevant NFOPP qualifications, and all of our negotiators either hold the same qualifications or are working towards them. We believe that this sets us apart from our competition and enables us to offer you expert advice and a first class service.

6) A Unique and Personal Service

We guarantee that you will not be passed from person to person throughout your professional relationship with us. The first time that you contact us you will be directed to a branch manager who will discuss your requirements and carry out a valuation of your property. It will be the same manager that will oversee the entire process and they will be your main point of contact throughout. If you are letting your property, we also appoint a Property Manager that is based in your local branch that will personally manage your property and be responsible for dealing with the administrative side.

7) A Competitive Fee Structure

We will agree the fee structure at the start of our appointment and can tailor our services to suit the needs of each individual client. We are not a ‘budget’ agent, but we offer excellent value for money and competitive fees. We will not surprise you with 'hidden charges' or 'add-ons' and we will explain in detail how and when our fees are payable.

8) Longer Opening Hours

We work longer hours than most of our competition to ensure that there is always someone on hand to show buyers or tenants around your property, whether it be before work, after work, or at weekends. Our prominent office is open 6 days a week and we conduct viewings up until 8pm during weekdays and all day on Saturdays.

9) First Class Communication

The five-star customer experience that we pride ourselves on means that we work hard to keep our clients informed at every step of the process. You will be given the branch manager's direct line, mobile phone number and email address, and in the event that one of our team is out of the office or on annual leave, another member of the team will be fully briefed and available to handle any arising issues. Our clients frequently recommend us because we are 'always available' for them, and we treat every one of our clients the very same way that we would like to be treated ourselves.

10) A New Breed of Estate Agents

"We know that Estate Agents have a bad reputation. We also know why this is.

Our industry remains unregulated despite the fact that Estate Agents are tasked with managing what is probably your most valuable asset. Some agents have limited experience and no qualifications, but they still believe that they can justify charging thousands of pounds even when they have provided a sub-standard service.

We promise to change your opinion of Estate Agents and we guarantee that you will find us to be knowledgeable, professional, committed and friendly every step of the way. If you experience anything less than what we promise here, I will personally look into matters and ensure that we do whatever is necessary to meet the high standards that we have set ourselves."

Craig Wildy, MNAEA
Director | Beresford Residential
craig@beresfordresidential.com

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10 Reasons to Choose Us!